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Va 21-2019-2024 Form: What You Should Know

Step No. 1 — Prepare the Claim (1-1) Prepare the claim for filing on VA Form 21-526EZ by using this helpful VA form template. Step No. 2– Make a VA Claim (2-1) If your claim is for compensation or disability, you must present records for at least 120 days prior to filing your claim. A claim may also be denied if the claimant fails to present evidence or meet the 90-day time limit for filing a claim for other than compensation. If your claim is a medical disability claim, you must file your claim within 180 days from your service-connected disability determination. A medical disability claim may be denied if it cannot be verified, documented, or proven to be due to combat, as defined in 1775(d). Step No. 3 — Submit the Claim (3-1) Once you have submitted your claim to the VA's Claims Management System, a claim form will be automatically emailed to you within 5-7 business days. Make sure that you complete the claim and submit it at the correct email address. If you do not submit your claim to the correct email address within the first 45 days of filing, you will receive a rejection letter. If you do not submit the claim correctly, you will likely not be notified when a decision on the claim is made. If you file a claim incorrectly, you must pay the fee for a new claim, or you will be notified that no decision has been made. If you cannot pay the fee, you will be notified that a request for payment of fee is pending. If you do not receive a rejection letter within 30 days of the submission date, the claim will be processed on a first-come, first-served basis, with all decisions going out within 10 business days. Step No. 4 — Obtain Certification or Authorization (4-1) Once the claim is reviewed by the Claims Management System, your case is assigned to an individual or small group for review by a VA claims representative. A written “certificate” that you may present to the Claims Management System is not required. However, we strongly encourage you to obtain the official certification of receipt, by signing, “Certification of receipt signed by _______________, authorized representative of the department, that I am the claimant whose claim has been reviewed and accepted.” Step No. 5– Obtain Related Documentation or Evidence (5-1) Once your claim has been accepted, the claim examiner will provide you with a claim document summary.

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